Category file · coffee-machines
Buy a Swiss coffee machine
that works when it arrives.
Jura, Eversys and Swiss-market variants of the major European brands, plus the parts and service supplies that keep them running.
Swiss machines are 230 V at 50 Hz. If you are on 230 V this is a straightforward and often excellent purchase. If you are on 100–120 V it needs a rated step-up transformer of real size and cost, and the honest answer is frequently to buy locally instead. We would rather tell you that than sell you a machine you resent.
Where it can go
Swiss coffee machines,
destination by destination.
Admissibility is decided by what the goods are, not by what they cost. This is the row of the grid for Swiss coffee machines — every cell links to the full country file behind it.
Admissible, but the US runs 120 V. A rated step-up transformer is required, and often the local model is the better buy.
JapanconditionalAdmissible, but Japan runs 100 V. Transformer required. This is the most common regret in this corridor.
United Arab Emiratesclear230 V. Works with a plug adapter alone.
Singaporeclear230 V. Works with a Type G plug adapter, no transformer.
Australiaclear230 V. Works with a Type I plug adapter, no transformer.
United Kingdomclear230 V. Works with a Type G plug adapter, no transformer.
CanadaconditionalDuty free of Swiss origin, but Canada runs 120 V at 60 Hz. A rated step-up transformer or the local-voltage variant is required.
Germanyclear230 V at 50 Hz, identical to Swiss mains. Plug shape is the only difference.
Franceclear230 V at 50 Hz, identical to Swiss mains.
Chinaclear220 V at 50 Hz. Close enough on voltage; plug adapter only.
Indiaconditional230 V at 50 Hz matches, but the layered duty makes an appliance of this weight expensive to land.
Saudi Arabiaclear230 V at 50 Hz matches Swiss mains exactly.
South Koreaconditional220 V at 60 Hz. Voltage is fine, but the frequency difference can affect pumps and timers. We flag it before purchase.
South Africaconditional230 V at 50 Hz matches, but no origin relief means full MFN duty on a heavy item.
New Zealandclear230 V at 50 Hz matches. FOB basis keeps the long-haul freight out of the duty calculation.
Brazilconditional127 V or 220 V depending on the state, and the cascading tax makes a heavy appliance very expensive to land. We quote both.
Is it worth moving
Weight decides
more than duty does.
Air freight is charged on the greater of actual and volumetric weight, so what matters is value per chargeable kilo rather than value alone. A watch and a wheel of cheese are taxed similarly and shipped completely differently.
At 111 CHF per chargeable kilo, Swiss coffee machines carries a moderate freight share on a realistic order. Sensible on its own, and better still consolidated with something denser.
Worth ordering
When this is a genuinely good purchase.
Sorted by how much difference buying from Switzerland actually makes.
- ✓Spare and service parts, anywhereThe strongest case in this category by far. The Swiss parts desk carries revisions the export network drops, and a 400 g part costs almost nothing to fly.
- ✓Machines to any 230 V countryEurope, the UK, Australia, New Zealand, Singapore, the Gulf and much of Asia and Africa. Plug adapter only.
- ✓Swiss-market editionsColourways and configurations never released in other markets.
- ✓Discontinued modelsStill in Swiss stock after foreign distribution has moved on.
- ✓Descaling and maintenance suppliesGenuine tablets, filters and cleaning cartridges, bought in quantity and consolidated.
- ✓Grinder burrs and milk system partsThe wear items that decide whether a machine lasts five years or twelve.
Not worth ordering
When to buy locally instead.
We talk people out of this order more often than any other, because the physics does not care how good the price was.
- ✕A new machine for the US, Canada or Japan230 V into a 120 V supply needs a transformer that is heavy, ugly and not cheap. Local model plus local service is usually better.
- ✕Entry-level machinesThe price gap rarely survives freight on a 12 kg appliance. Spend the difference on a better model bought at home.
- ✕Anything you expect to need serviced oftenCross-border warranty service is inconsistent. Buying into a local service network has real value.
- ✕Parts ordered without a serial numberThe part number depends on the revision. Without the serial we are guessing.
- ✕Pattern or third-party partsWe source genuine parts only. Copies are the most common cause of the next failure.
Handling
How we pack
and move it.
Category-specific handling, applied as standard rather than sold as an upgrade.
Where we buy it
The Swiss retailers
behind this category.
Each one has its own checkout wall, its own lead time and its own quirks. We hold accounts at all of them.
Questions
Buying Swiss coffee machines, answered.
Will a Swiss machine work in my country?
If you are on 230 V — most of Europe, the UK, Australia, New Zealand, Singapore, the Gulf and much of Asia — yes, with only a plug adapter. If you are on 100–120 V, as in the US, Canada and Japan, it needs a rated step-up transformer. That is not a travel adapter; it is a heavy box that costs real money and has to stay plugged in permanently. We quote it honestly, and we will often recommend the local-voltage model instead.
Why is a spare part the better order?
Because it inverts the economics. A machine is 15 kg of chargeable weight for one item; a part is 400 grams. And the Swiss parts desk genuinely carries revisions and older stock the export network has dropped, so it is frequently the only place the part still exists. Send the serial number from the plate underneath the machine — the part number depends on it.
Do you test the machine before shipping?
Yes. Every machine is unboxed, connected, run through a cycle and photographed as part of the standard inspection. Discovering a fault while the machine is still in Switzerland turns an impossible international return into a simple domestic one.
Is the warranty valid where I live?
It depends on the market and the manufacturer. Warranty is usually administered by a regional subsidiary and cross-border service is inconsistent. We tell you what will and will not be covered before you buy, and for anyone who expects to need regular servicing we generally recommend buying into the local network instead.
Tell us your country. We will start with the voltage.
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