Retailer file · digitec.ch

Buy from Digitec
anywhere in the world.

The electronics specialist of the same group as Galaxus. Same warehouse, same logistics, narrower and deeper range.

Operator Digitec Galaxus AG · majority owned by MigrosBased in Technopark Zürich
The short version

Digitec and Galaxus share a warehouse and a company. If a product appears on both, the price is normally identical and it makes no difference which you send us. Digitec delivers only to Switzerland and Liechtenstein. The reason to use it is the depth of the electronics range and the quality of the technical detail.

CH + LIThe complete delivery list
Same-dayDispatch on in-stock items ordered before the afternoon cut-off
1–2 daysFrom order to arrival at our Crissier warehouse
230 VSwiss mains standard — check this before buying any appliance

The checkout wall

Where Digitec stops you,
and how we get through.

These are the gates a foreign buyer hits at this checkout, in the order they hit them. Left is the wall as the retailer states it. Right is what we actually do about it.

01Delivery addressblocked

Delivery is only possible to addresses in Switzerland and Liechtenstein.

How we get through

We check out to our Crissier warehouse and forward from there.

02Payment methodblocked

Foreign cards are commonly declined; TWINT needs a Swiss mobile number and bank account.

How we get through

Paid on our Swiss corporate card. One payment to us, in your currency.

03Voltage and regional variantpartial

Stock is the Swiss variant: 230 V, Type J plug, and often a German or French keyboard layout.

How we get through

We check voltage, plug type and keyboard layout against your destination before purchase, and quote a rated transformer where one is needed.

04Export documentsblocked

Swiss retail receipt only. No commercial invoice, packing list or origin declaration.

How we get through

Full export file prepared, plus a UN 3481 lithium-battery declaration where the product contains one.

05Returns and warrantypartial

RMA handling requires a Swiss address.

How we get through

We inspect and power-test before shipping, and act as your Swiss return address afterwards.

Result3 of 5 gates stop a foreign buyer outright. None of them stop a Swiss one. That is the entire service — we are the domestic customer Digitec is willing to sell to, and you are the one who ends up with the goods.

Worth buying

What Digitec is actually good for.

Electronics where the Swiss range, the technical documentation or a regional exclusive is the reason to buy.

  • ✓Components and PC hardwareDeep stock in GPUs, boards and cooling, with genuinely precise specification data.
  • ✓Photography equipmentStrong second-hand and outlet sections alongside new stock. Swiss camera pricing is competitive on lenses in particular.
  • ✓Regional or Swiss-market exclusivesBundles and colourways released in Switzerland and not elsewhere.
  • ✓Professional audio and studio gearRange well beyond typical consumer retail, with accurate stock positions.
  • ✓Networking and smart-homeEuropean-frequency variants that are correct for most destinations outside North America.

Not worth buying

What not to buy here.

Electronics is the category where buying abroad most often goes wrong. These are the ones we decline or warn about.

  • ✕Anything mains-powered for a 100–120 V countrySwiss stock is 230 V. Japan and North America need a rated step-up transformer, not an adapter. We quote it, but often the local model is simply the better buy.
  • ✕Phones for networks with different band supportA Swiss-market handset may lack bands your carrier uses. We check IMEI band support before purchase.
  • ✕Laptops, if you type in your own languageSwiss stock ships with QWERTZ or AZERTY keyboards. The layout cannot be changed physically.
  • ✕Large lithium batteries and power stationsAir freight restrictions make many of these impossible or disproportionately expensive to ship.
  • ✕Apple hardwareGlobally priced with an international warranty. Freight and duty make it worse.

Practical notes

What our buyers know
about Digitec.

Accumulated from running orders through this retailer. Most of it is the kind of thing you only learn by getting it wrong once.

Lead time to our warehouse1–2 working days for own-warehouse stock.
Battery handlingDevices with lithium cells ship under UN 3481 with the correct declaration. Loose spare cells cannot fly on most services.
Power testingEvery electronic item is unboxed and powered on during inspection before it leaves.
Keyboard layoutsConfirm before ordering. This is the most common regret in this category and it cannot be fixed after purchase.
Price parity with GalaxusWhere an item is on both sites the price is normally identical. Send whichever link you have.

Start here

Send a Digitec link.
Get the landed cost.

Paste the product page, tell us where it is going, and we return a full breakdown — goods, Swiss VAT refunded, our fee, freight, duty and import tax — before you commit to anything.

Get the landed cost →

No account needed for a quote. A Swiss buyer verifies stock and price before we charge you anything.

Typical response timea human checks every quoteunder 4 h
Service feesliding by order value5–10%
Swiss VAT reclaimedcredited back to you8.1%
Inbound to our warehouseDigitec to Crissier1–2 working days for own-warehouse stock
Destinations servedduties prepaid, DDP190
What you pay
One payment, in your own currency1×

Questions

Buying from Digitec, answered.

Is Digitec cheaper than Galaxus?

They are the same company sharing a warehouse, and where a product is listed on both the price is normally identical. Digitec is the electronics specialist with more depth in components and professional gear; Galaxus carries everything else. Send whichever link you already have — we will tell you if the other site has it cheaper.

Will a Swiss laptop work in my country?

The power supply almost certainly will: modern laptop adapters take 100–240 V, so only the plug shape changes. The keyboard is the real issue. Swiss stock ships QWERTZ or AZERTY, and that is physical. We confirm the layout before purchase.

Can you ship a device with a battery?

Yes, for batteries installed in the device, under a UN 3481 declaration filed with the shipment. Loose spare lithium cells and large power stations are restricted or prohibited on most air services, and we will tell you at quote rather than after the carrier refuses it.

Do you test electronics before shipping?

Yes. Every electronic item is unboxed, powered on and photographed as part of the standard inspection. Catching a dead unit while it is still in Switzerland turns a difficult international return into a simple Swiss one.

Paste a Digitec link. Get the landed cost.

Start a request → Email a buyer

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