Retailer file · ricardo.ch

Buy from Ricardo
anywhere in the world.

Switzerland's largest consumer marketplace. Auctions and fixed-price listings, mostly from private sellers, mostly used.

Operator Ricardo AG · Swiss online marketplaceBased in Zug
This one works differently

Everything on this site is a private sale, and that changes the economics rather than just the logistics. There is no VAT to reclaim, no retailer warranty, no returns right, and a seller who will not respond to a foreign buyer. What you get instead is access to a used market that is genuinely closed to outsiders.

No refundPrivate sales carry no reclaimable VAT — the 8.1% credit does not apply here
No warrantyNo retailer guarantee and no statutory return right
We bidAuctions need a Swiss account and fast settlement, both of which we have
InspectedEvery item photographed and function-tested before it leaves

The checkout wall

Where Ricardo stops you,
and how we get through.

These are the gates a foreign buyer hits at this checkout, in the order they hit them. Left is the wall as the retailer states it. Right is what we actually do about it.

01Account and reputationblocked

Bidding requires a verified Swiss account. Sellers routinely refuse buyers with no rating and no Swiss address.

How we get through

We bid from an established Swiss account with a long rating history. Sellers deal with a domestic buyer, which is the only reason many of these transactions happen at all.

02Payment and settlementblocked

Sellers expect TWINT or a Swiss bank transfer within days, often with collection in person.

How we get through

We settle in CHF immediately and collect where collection is required. Prompt payment is most of what keeps a seller rating intact.

03Condition riskblocked

Listings are written by private individuals. Descriptions are optimistic, photographs are poor, and there is no returns right.

How we get through

This is the gate that matters. We inspect on arrival, photograph and function-test before shipping. If it is not as described, we pursue the seller in Switzerland while return is still practical.

04VAT and customs valuepartial

A private sale carries no VAT invoice, so there is nothing to reclaim, and used goods need careful valuation.

How we get through

We declare the actual price paid with the listing as supporting evidence. Honest valuation, and no 8.1% credit — we will not pretend otherwise.

05Export documentsblocked

None at all. A private seller has no obligation to provide anything.

How we get through

We issue the commercial invoice as exporter of record, with the listing and payment record attached.

Result4 of 5 gates stop a foreign buyer outright. None of them stop a Swiss one. That is the entire service — we are the domestic customer Ricardo is willing to sell to, and you are the one who ends up with the goods.

Worth buying

What Ricardo is actually good for.

A used market that is effectively closed to anyone without a Swiss account, and occasionally the only place a thing still exists.

  • Discontinued Swiss goodsOlder Victorinox editions, obsolete Jura models, discontinued watch references. Frequently the only remaining source.
  • Vintage Swiss watchesA deep private market at prices well below international dealers. Authentication risk is real and we inspect accordingly.
  • Collectables and militariaSwiss Army surplus, railway memorabilia, vintage advertising. Almost nothing here reaches foreign auction sites.
  • Out-of-production spare partsWhen the manufacturer has stopped supplying, the private market often has not.
  • Books, records and printed matterSwiss and Romansh material that exists nowhere else.
  • Bargain-priced heavy itemsSellers price for local collection, which makes some things very cheap if you can solve the freight.

Not worth buying

What we will not bid on.

The risk profile here is entirely different from retail, so the refusals are different too.

  • Anything requiring authentication we cannot performHigh-value watches and jewellery where provenance cannot be verified. We will recommend a dealer instead.
  • Listings from sellers with poor ratingsA bad rating on a private marketplace is a reliable signal and we treat it as one.
  • Items described as untested or for partsNo returns right plus unknown condition is a bad combination at any price.
  • Anything where freight exceeds the item valueCheap and heavy is why it was cheap. We will say so before bidding.
  • Regulated goodsWeapons, restricted electronics and anything needing a licence. No exceptions on a private sale.
  • Auctions above your stated ceilingWe bid to your limit and stop. We will not exceed it and ask afterwards.

Practical notes

What our buyers know
about Ricardo.

Accumulated from running orders through this retailer. Most of it is the kind of thing you only learn by getting it wrong once.

Set a hard ceilingWe bid to your maximum and stop. Auctions close fast and there is no time to consult.
Expect to lose someCompetitive lots go above sensible prices. Losing an auction costs you nothing.
No VAT refundPrivate sales carry no reclaimable VAT. The 8.1% credit you see on retail quotes does not apply here.
Inspection is not optionalOn used goods we inspect and function-test as standard rather than as an add-on.
CollectionSome sellers require in-person collection. We do it, and quote the trip if it is outside our normal radius.

Start here

Send a Ricardo link.
Get the landed cost.

Paste the product page, tell us where it is going, and we return a full breakdown — goods, Swiss VAT refunded, our fee, freight, duty and import tax — before you commit to anything.

Get the landed cost →

No account needed for a quote. A Swiss buyer verifies stock and price before we charge you anything.

Typical response timea human checks every quoteunder 4 h
Service feesliding by order value5–10%
Swiss VAT reclaimednot available on private salesn/a
Inbound to our warehouseRicardo to CrissierWe bid to your maximum and stop
Destinations servedduties prepaid, DDP190
What you pay
One payment, in your own currency

Questions

Buying from Ricardo, answered.

Can you bid on an auction for me?

Yes. Tell us the listing and your maximum, and we bid from an established Swiss account with a long rating history — which matters, because private sellers routinely refuse unrated foreign buyers. We bid to your ceiling and stop. If we lose, you pay nothing.

Why is there no VAT refund on Ricardo purchases?

Because a private seller is not VAT-registered and issues no VAT invoice, so there is nothing to reclaim. The 8.1% credit that appears on our retail quotes genuinely does not exist here. We would rather explain that plainly than quietly show a smaller discount and hope you do not notice.

What if the item is not as described?

We inspect and function-test everything from this site before it ships, so we usually find out while the goods are still in Switzerland and the seller is still reachable. At that point we pursue it domestically, which is enormously easier than pursuing a Swiss private seller from abroad. It is the single strongest argument for buying used through us rather than through a forwarder.

Is buying used from Switzerland worth the freight?

For discontinued, collectable or Swiss-specific items, often yes — the private market here is closed to outsiders and prices reflect local demand. For ordinary used goods available in your own country, almost never, and we will tell you so.

Send a listing and your maximum bid.

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